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Privacy Policy Nina.care

We are Jasmijn and Lyla Kok, founders of Nina.care. Nice to meet you! Our goal is to find the perfect match between families and their au pair or nanny.
We think privacy is very important, read our privacy policy below and see what we do with your data.
Question or remark? We are always open to feedback and are happy to answer any questions! And yes, although complaints are not the light of our day, we would still like to hear if you are dissatisfied with something. Then hopefully we can find a solution togethe. You can contact us by phone or email with questions and feedback. Regards, Jasmijn and Lyla Kok
Get in touch!

About us

Nina.care, located at Hendrik Figeeweg 1-P in Haarlem the Netherlands is responsible for the processing of personal data as shown in this privacy statement.

Contact details

Jasmijn Kok from the Netherlands is the Data Protection Officer within Nina.care. She can be reached via  [email protected]

Contact information

[email protected]  | +316 30229413 |

Address: Hendrik Figeeweg-1-P Haarlem The Netherlands


Personal data that we process

nina.care processes your personal data because you are using our services and/or because you provide this information to us. Below you will find an overview of the personal data that we process:

Category/special and/or sensitive personal data that we process

nina.care stores information regarding parents looking for a babysitter and regarding babysitters. nina.care processes the following special and/or sensitive personal data:

For what purpose and on what basis we process personal data

nina.care processes your personal data for the following purposes:

Automated decision making

nina.care does not take decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without a person (for example, a member of nina.care) being part of the decision-making process. nina.care uses the following computer programs or systems: website www.nannynina.no with underlying database.

How long do we store personal data

nina.care does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected. We use the following storage periods:

Sharing personal data with third parties

Nina.care will not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you, to enter cooperation or to comply with a legal obligation. With companies that process your data ordered by us, we conclude a processor agreement to ensure the same level of security and confidentiality of your data.

Cookies, or similar techniques, that we use

nina.care uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. nina.care uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies, and we have asked you for permission to place them. You can opt-out of cookies by changing the settings of your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. For an explanation, see: https://www.pcworld.com/article/477864/how-to-delete-cookies.html

View, modify or delete data

You have the right to view, modify or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by nina.care and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold in a computer file to you or another organization mentioned by you. You can send a request for access, modification, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected]. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Censor your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (fødselsnummer) in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, to your request. nina.care also wants to point out that you can file a complaint with the national supervisory authority, the Norwegian Data Protection Authority – Datatilsynet. You can do this via the following link: https://www.datatilsynet.no/en/about-us/contact-us/

How we protect personal data

nina.care takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you think that your data is not properly secured or there are indications of abuse, please contact us at [email protected]

The website is secured with SSL and access is only accessible to users with admin rights.


nina.care is an international company that operates in other countries under the same name. This concerns Europe and countries outside of Europe For international campaigns, the various branches exchange information with each other and within the organization, in which case the privacy rules as described in this document always apply.

Process of consent

Customers and babysitters give permission when registering on our platform by checking the “I agree with the Privacy Statement and Terms and Conditions”. This document is linked in this text under “Privacy Statement”. Registration without giving permission is not possible. In the database, the date and time of issuing permission can be found under the column ‘Created at’ for timestamp created account.