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FAQ oftewel onze veelgestelde vragen

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Permanent nanny

When does the day rate apply and when does the evening rate apply?

You have different rates at Nanny Nina.

Rates

The day rate applies when your children are awake, the evening rate starts when they are asleep. If bedtime is at 7.30 pm, the evening rate applies from 7.30 pm.

Why do I have to upload a profile picture with Nanny Nina?

You are required to upload a profile picture at Nanny Nina.

Profile picture

It is very important to have a picture of who you have in front of you when choosing a nanny as a parent or choosing a family as a nanny. A photo immediately gives a good impression.
https://www.youtube.com/watch?v=jvHsyP7QwJw

Can I cancel my booking at any given moment?

It can happen that you have to cancel a booking, you can easily and quickly arrange this through our app. We will then let the babysitter know.  

Cancel your booking

This will not cost you any money. Keep in mind that the babysitter did count on this job and freed her agenda for it, so don’t think about it too lightly.

Can I sign up my current babysitter in the Nanny Nina app so I can pay her automatically?

Yes! If she completes her profile by 100% she is officially a Nanny Nina nanny and you can use all of our perks!